Managed IT Plans
Pick the plan that fits your environment
Every plan includes continuous monitoring, patch management, endpoint protection, a U.S.-based helpdesk, and quarterly business reviews. Pricing is per user per month and scales cleanly with your headcount.
Essential
Small teams · 1–10 users
$85/endpoint/mo
Starting at $85 · most clients $85–$110
- 24/7 network and endpoint monitoring
- Automated patch management
- Endpoint protection (antivirus + EDR)
- Remote help desk support
- Microsoft 365 basic management
- Monthly health reports
- Business-hours response SLA
Professional
Growing SMBs · 10–50 users
$115/endpoint/mo
Typical range $110–$135
- Everything in Essential, plus:
- Guardz multi-layered cybersecurity
- Dark web + email threat monitoring
- Phishing awareness training
- Cloud backup and disaster recovery
- vCIO strategic planning (quarterly)
- Priority response SLA
- HIPAA / PCI compliance support
Enterprise
Regulated · 50–100 users
$150/endpoint/mo
Top tier · up to $150
- Everything in Professional, plus:
- Advanced EDR + 24/7 SOC monitoring
- Zero-trust network architecture
- On-site support visits included
- Dedicated account engineer
- Quarterly penetration testing
- Compliance audit preparation
- Same-hour emergency response
How this compares: The 2025 U.S. national MSP average for managed IT sits at roughly $150–$200 per user per month per multiple industry reports. BVTech's $85–$150 range is intentionally below that average — we keep overhead lean, automate aggressively, and pass the savings to Texas businesses. You are not paying for a downtown San Francisco office.
Phone Systems
VoIP Business Phones — From $20/Line
Standard VoIP as low as $20 per line per month. Upgrade to AI-powered plans up to $45/line for call summaries, sentiment analysis, and AI voice agents that can handle after-hours calls for you.
VoIP Standard
Classic business calling
$20/line/mo
Entry tier · $20/line
- Unlimited US + Canada calling
- Auto-attendant & call routing
- Voicemail-to-email transcription
- Mobile & desktop softphone apps
- SMS/MMS business texting
- Conference bridge included
VoIP Plus AI
Smart calling with automation
$32/line/mo
Mid tier · $28–$36/line
- Everything in Standard, plus:
- AI call summaries & action items
- Sentiment & keyword analytics
- Smart call routing with AI triage
- CRM integration (HubSpot, Salesforce)
- Searchable call transcripts
- Meeting recording & transcription
VoIP AI Agents
24/7 AI phone staff
$45/line/mo
Top tier · up to $45/line
- Everything in Plus AI, plus:
- AI voice agent answers after-hours
- Automated appointment booking
- Multi-language AI receptionist
- Custom voice cloning (optional)
- Priority support & SLA
- Advanced call flow designer
Add-Ons & Specialty
Bolt-on services, priced simply
Mix and match as your needs evolve.
🛡️ Cybersecurity Add-On
$25–$50/user/mo
Guardz EDR, dark web monitoring, phishing training, compliance support.
☁️ Microsoft 365 Mgmt
$15–$30/user/mo
Standalone M365 admin, licensing, tenant management, and training.
💾 Cloud Backup
$12–$28/user/mo
Automated offsite backup with same-day disaster recovery.
📹 Security Camera
Quote-based
Commercial camera installs, NVR/cloud storage, remote viewing.
🔌 Network Cabling
Quote-based
CAT6/CAT6A structured cabling, fiber, office buildouts.
🤖 AI Integrations
Quote-based
Workflow automation, custom chatbots, document processing.
🏢 Full Office Setup
Quote-based
Workstations, servers, network, phones, cameras — turnkey.
🧰 One-Time Projects
Hourly or fixed
Migrations, audits, break-fix, server replacements, consulting.
Not sure what you need?
Book a free 15-minute call with Jordan Polasek. We'll look at what you have, what you need, and quote a plan that fits your budget — no pressure, no sales script, no cookie-cutter packages.
Pricing FAQ
Common Questions About IT Pricing
How much do managed IT services cost for a small business?
BVTech managed IT starts at $85 per endpoint per user per month and averages $85–$150 depending on device count, security depth, and bundled services. That's below the U.S. national MSP average of roughly $150–$200 per user per month.
How much does VoIP cost?
BVTech VoIP starts at $20 per line per month for standard business calling. The mid-tier Plus AI plan runs around $28–$36/line and adds call summaries and sentiment analysis. The top AI Agents tier is up to $45/line/month and includes a 24/7 AI voice agent that can answer and book appointments after hours.
What exactly is an "endpoint"?
An endpoint is any device we monitor and protect — desktop, laptop, server, or workstation. Phones and tablets are typically included under user licensing, not counted as endpoints.
Why is BVTech cheaper than the national average?
We run lean on purpose. No downtown offices, no bloated sales org, no channel markups. Jordan Polasek runs the business directly, we automate aggressively with modern tooling, and we pass the savings to Texas SMBs. The quality of monitoring, security, and response is enterprise-grade — the overhead just isn't.
Are there setup or onboarding fees?
Onboarding varies by environment complexity. Clients committing to an annual plan typically qualify for waived or discounted setup fees. Everything is quoted up front — no surprises.
Can I bundle services for a discount?
Yes. Clients who bundle managed IT with cybersecurity, VoIP, and cloud management typically save 15–25% compared to purchasing them separately.
Do you offer month-to-month contracts?
Yes. Both month-to-month and annual options are available. Annual plans include priority response SLAs and discounted per-user rates.
Do prices include hardware?
No — hardware (workstations, servers, firewalls, switches) is quoted separately at cost-plus. We pass manufacturer pricing through and charge a small procurement fee. You always see the underlying cost.